Two-way texting

Every client text in one shared inbox.

Clients reply to your reminders and texts, the whole team sees it, and the client’s next visit sits right beside the thread.

  • Included in the $49 plan
  • No credit card
  • 14 days free
Shared text inbox with an open conversation
  • One inbox for the team

    No more texts stuck on one person’s phone.

  • Context in every thread

    Pets and the next visit beside each conversation.

  • Live

    New messages show up for everyone without a reload.

The inbox

See who needs an answer

Unread counts, flags and location filters keep the busy days manageable.

  • Unread counts and flagged conversations
  • Filter by location
  • Client’s pets and next visit beside each thread
  • Book an appointment straight from a conversation
Conversation list with unread threads

On the phone

Answer from the grooming table

The same inbox works on your phone, in the browser or the iPhone app.

  • Messages tab in the iPhone app
  • Phone layout in any mobile browser
A text conversation on a phone

Requests to clients

Ask for records and signatures by text

Send a secure link for vaccination records or an agreement signature, and it lands back on the client’s profile.

  • Vaccination record requests
  • Agreement signature requests
A client signing an agreement from a texted link

Getting started

Up and running in three steps

  1. 1

    Clients text back

    Replies to reminders arrive in the inbox.

  2. 2

    Anyone can answer

    Your team works from the same inbox.

  3. 3

    Book from the thread

    Turn a question into an appointment.

Before you ask

Does the whole team see the messages?

Yes, and roles decide who can see what.

Can I text from my phone?

Yes. Use the phone layout in any browser, or the iPhone and iPad app.

What if a client doesn’t want texts?

Clients who opt out are marked in the inbox, so nobody texts them by mistake.

Try it on your own calendar.

14 days free, no credit card. We import your clients and pets.