No-show protection

Make no-shows cost them, not you.

Keep a card on file and charge your no-show or late-cancellation fee in a couple of taps. Reminders do most of the work before it comes to that.

Start for freeSee pricing
  • Included in the $49 plan
  • No credit card
  • 14 days free
Charging a no-show fee to the card on file

  • Card on file

    Save a client’s card and charge it with them away.

  • Fee in two taps

    Your default fee fills in. Change it if you need to.

  • Flags before the visit

    Missing card, agreement or rabies record shows on the card.

Card on file

The card is already there when you need it

Save a client’s card to their profile. It stays on file for checkout and for fees.

  • Cards saved on the client profile
  • Charge with the client away
  • Default card picked automatically
Client profile with a card on file

No-show and late-cancellation fees

Charge the fee without the awkward call

Mark the visit as a no-show or cancel it, tick the fee, confirm. A nightly check catches any charge whose result was lost.

  • Your default fee fills in, editable each time
  • Your cancellation policy shown to staff
  • Nightly check for lost charges
No-show dialog with the fee and saved card

Before the visit

Spot the risky bookings early

Today’s board flags a missing card, an unsigned agreement or a missing rabies record, so you can sort it before the dog arrives.

  • No card on file
  • Agreement unsigned
  • Rabies record missing or requested
Today board with flags on two appointments

Getting started

Up and running in three steps

  1. 1

    Set your fee

    Default no-show fee and cancellation policy.

  2. 2

    Save cards

    At checkout or on the client profile.

  3. 3

    Charge when it happens

    Two taps from the appointment.

Step-by-step guides

Before you ask

Can I set my own fee?

Yes. Set a default fee and change it on each charge if you need to.

Do I need Square for this?

You need Square or Stripe. Cards are saved and charged through whichever one you connect.

Can I mark a no-show without charging?

Yes. Leave the fee unticked and the visit is still recorded as a no-show.

No-show protection is included in every plan. $49 per groomer a month, with every other feature.

See everything included

Works with

Related features

Try it on your own calendar.

14 days free, no credit card. We import your clients and pets.

Start for freeBook a demo