Automatic reminders

Reminders that go out on their own.

Booking confirmations, reminders before each visit and ready-for-pickup texts, by text, email or both, in your own words.

Start for freeSee pricing
  • Included in the $49 plan
  • No credit card
  • 14 days free
Automatic reminder settings with each message switched on

  • Fewer empty chairs

    Clients remember the appointment because you reminded them.

  • Your words

    Edit every message and preview it before you save.

  • Know what went out

    A log of what was sent to whom, and when.

Automatic messages

The texts you used to send by hand

Turn each message on or off. Packyard sends it at the right moment.

  • Booking confirmations, reschedules and cancellations
  • Reminders before each appointment
  • Ready-for-pickup texts
  • Waitlist notices and on-my-way texts for vans
List of automatic messages with on and off switches

Your wording

Sound like you, not like software

Choose text, email or both for each reminder, change the wording, and preview it. Add your own schedules on top of the standard ones.

  • Text, email or both, per reminder
  • Editable wording with a live preview
  • Custom reminder schedules
Editing a reminder’s wording with a preview

History

See every reminder that went out

When a client says they never got a reminder, you can check.

  • Reminder history by client and date
  • Replies land in your shared text inbox
Reminder history log

Getting started

Up and running in three steps

  1. 1

    Turn messages on

    Pick which ones go out and how.

  2. 2

    Make them yours

    Edit the wording and preview it.

  3. 3

    Let them run

    Every booking triggers the right messages.

Step-by-step guides

Before you ask

Can I change what the reminders say?

Yes. Edit the wording of each message and preview it before saving.

Text or email?

Either, or both. You choose per reminder.

Can clients reply?

Yes. Replies land in your shared text inbox, next to the client’s upcoming visit.

Is there a limit on texts?

No caps and no overage fees. Texts fall under a fair-use policy built for real grooming shops, not bulk marketing.

Automatic reminders is included in every plan. $49 per groomer a month, with every other feature.

See everything included

Works with

Related features

Try it on your own calendar.

14 days free, no credit card. We import your clients and pets.

Start for freeBook a demo