The no-show killer
Stop Losing $5,400/Year to No-Shows
Every empty chair is money you'll never get back. Packyard's automated SMS reminders make it impossible for clients to forget. Your chair stays full.
Let's do the math on your empty chairs.
Packyard starts at $39/month. One saved no-show pays for itself.
Why clients ghost you
It's not personal. They just forgot. That's fixable.
Life gets busy
Pet parents juggle work, kids, and a hundred other things. Your appointment from 3 weeks ago? Buried under everything else.
No reminder, no memory
Without a nudge the day before or morning of, your slot disappears from their mental calendar entirely.
Awkward to cancel
Some clients mean to reschedule but don't want to call and explain. Ghosting feels easier than the phone.
set it once, no-shows stop
How Packyard kills no-shows
Client books an appointment
Online or in-person. Packyard captures their phone number and appointment details automatically.
24-hour reminder fires
The day before, your client gets a friendly SMS. "Hey, Max's groom is tomorrow at 2pm. Reply YES to confirm."
2-hour reminder fires
Morning of the appointment, another nudge. Last chance to confirm or let you know they can't make it.
You see who confirmed
Your calendar shows confirmed, reminded, and no-response. Fill gaps before they become empty chairs.
Before vs After
Same salon. Different system.
- ✗ 4-8 no-shows every month
- ✗ $450+ lost to empty chairs
- ✗ Manual reminder calls eating your time
- ✗ No way to know who'll actually show up
- ✗ Frustrated staff, wasted prep time
- ✓ 94% show-up rate from confirmed clients
- ✓ Automatic reminders at 24hr and 2hr
- ✓ One-tap confirmation via SMS
- ✓ See confirmed vs unconfirmed at a glance
- ✓ Fill gaps before they become empty slots
More than just reminders
Packyard is a complete grooming business platform. Reminders are just the start.
24/7 online booking
Clients book while you groom. Your calendar fills itself.
Native Square integration
Keep your existing payment setup. No forced migrations.
Client & pet profiles
Full history, notes, photos, and vaccination tracking.
Two-way SMS
Clients reply directly. See responses in one place.
The Empty Chair Guarantee
Use Packyard for 60 days. If your no-show rate doesn't drop, we refund every penny. No hoops, no hassle, no hard feelings. We're confident because we've seen what happens when groomers actually turn on reminders.
"We built Packyard because we got tired of losing $200 every time a client ghosted our own salon. After 4 years and 40+ years of combined grooming experience, this is the system we wish we'd had from day one."
No-show questions, answered
What groomers ask before they start.
What if my clients don't text?
Most clients text daily. SMS reminders have 98% open rates, far higher than email. Even clients who "don't text" respond to appointment reminders.
How is this different from Square's reminders?
Square's reminders are basic and limited. Packyard gives you customizable timing, confirmation tracking, two-way replies, and visibility into who's confirmed vs. who hasn't responded.
What if clients still no-show after reminders?
Some will. But when clients confirm via SMS, they show up 94%+ of the time. For repeat offenders, you can flag them, require deposits, or block future bookings.
Can I customize the reminder messages?
Yes. Edit the wording, timing, and frequency. Make it sound like you, not a robot. Include your shop name, the pet's name, and appointment details automatically.
Do I have to switch away from Square?
No. Packyard is built to work with Square. Keep your terminals, your bank account, your familiar checkout. Packyard adds the scheduling and reminders on top.
Stop losing money to empty chairs.
Start your 14-day free trial. One saved no-show pays for months of Packyard.